Frequently asked questions
Mocha Analytics is a Shopify analytics dashboard that connects your Shopify store with GA4, Klaviyo, Google Ads, and Meta Ads in one place. Mocha includes 47+ pre-built widgets, automated daily briefings via Pulse, an AI-powered chat called Ask Pulse, and fully customisable email digest reports. Plans start from free, with paid plans from EUR 49/month.
Pulse is Mocha's overnight analysis engine. Every night, Pulse analyses every metric in your store using statistical models - comparing today against your store's own historical baselines. Pulse ranks every change by revenue impact and writes you a briefing that's ready when you wake up. Pulse uses statistics, not AI/ML - so results are transparent and explainable.
Ask Pulse is Mocha's AI-powered conversational analytics chat. You can ask questions about your store in plain English - like "why did revenue drop last week?" or "which channel converts best?" - and Ask Pulse gives you answers backed by real data from your store. Ask Pulse cross-references revenue, sessions, customers, and marketing spend to give you insight, not guesses.
Yes. Mocha connects to Shopify (all plans), Google Analytics 4 (all plans), Klaviyo (Growth and above), Google Ads (Growth and above), Meta Ads (Scale and above), and Google Search Console (Scale and above). All integrations sync daily and data is combined into a single dashboard.
Mocha has a free plan with the full dashboard, Shopify + GA4 connection, and 3 months of data history. The Starter plan is EUR 49/month for up to 1,000 orders/month. The Growth plan is EUR 149/month and includes Pulse briefings, Ask Pulse, Digest reports, and Klaviyo + Google Ads. The Scale plan is EUR 299/month and adds Advanced Ask Pulse, Meta Ads, and Search Console. Enterprise is EUR 499/month for high-volume brands. Annual plans save up to 20%.
Shopify's built-in analytics only shows Shopify data. Mocha combines Shopify with GA4, Klaviyo, Google Ads, and Meta Ads into one dashboard. Mocha also adds overnight statistical analysis (Pulse) that ranks changes by revenue impact, an AI-powered chat (Ask Pulse) for asking questions about your data, and customisable email digest reports that Shopify doesn't offer. The dashboard is fully customisable with 47+ drag-and-drop widgets.
Connecting your Shopify store takes about 60 seconds. Your dashboard will show data within minutes. Additional integrations like GA4, Klaviyo, and Google Ads each take a few minutes to connect. Your first Pulse briefing is generated overnight after your first day of data.








